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Support
As
with all computer software, there are times when you
will have a question or a problem when using SmartBoard. If this happens, please take the
following steps:
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Reboot - If an application has just started
crashing or giving unexpected messages, try
rebooting your PC. Our experience has been that this
fixes most one-off events. If that doesn't work,
then...
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Read the Help File - accessed from the Help menu in
the SmartBoard program itself.
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Check you are running the latest version of SmartBoard. From time to time, update releases of SmartBoard to fix known problems and issues. By
displaying SmartBoard' About box, Help/About
menu, you can see what build of SmartBoard you
are running. Then check the
downloads page
to see if a more recent build is available. If so,
download and install it to see if the problem goes
away.
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If the problem remains unresolved then visit the
online support
forum where you can get help and support
for your question or problem.
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